Terms of Service
Last updated: August 18, 2026
ORION Tweaks is operated by Orion Tweaks LLC, a limited liability company formed on August 14, 2026 under the laws of the State of Georgia, United States. In these Terms, “ORION Tweaks,” “we,” “us,” and “our” mean Orion Tweaks LLC. Orion Tweaks LLC is the contracting party for every purchase, subscription, and license described below.
Please read section 20 before you buy
Section 20 contains a binding arbitration agreement and a class-action waiver. Unless you opt out within 30 days, you and Orion Tweaks LLC agree to resolve most disputes by individual arbitration rather than in court, and both of us give up the right to a jury trial and the right to take part in a class or representative action. How to opt out. These limits do not apply where the law where you live does not allow them, and they never apply to your mandatory statutory consumer rights.
1. Acceptance of Terms
By purchasing, downloading, installing, activating, or using ORION Tweaks ("the Software"), you agree to be bound by these Terms of Service. At checkout you are asked to tick a box confirming that you agree to these Terms, the EULA, the Privacy Policy and the Refund Policy, and confirming the specific terms that apply to your order - automatic renewal, pre-release delivery, and the arbitration agreement in section 20. That box is never pre-ticked and the order cannot be placed without it. If you do not agree, do not buy, use, or sign in to the Software.
2. License Grant
Pre-release beta program. ORION Tweaks is in active development and has not been publicly released. There is no public installer today. While that is the case, buying a paid plan enrols you in the beta testing program and reserves the plan on your account; we send you the beta build at the email address on your account as soon as it is ready to distribute, and your plan carries over unchanged to the public release - you do not buy again. Beta software is by nature incomplete and may contain defects; it is provided on the same reversible-by-design basis as the released Software, and sections 6, 8 and 9 apply to it in full.
Nothing you pay for starts running out before you can use it. Because you cannot install the Software yet, the start of your subscription term and the start of your refund window are both tied to delivery, not to the date you paid - see sections 4 and 5. Until delivery you may cancel for any reason and receive a full refund.
Orion Tweaks LLC grants you a non-exclusive, non-transferable license to use the Software on the number of devices permitted by your tier:
- ORION Free - 1 device and the free catalog tier
- ORION Pro - 1 device
- ORION Elite - up to 3 devices
Your ORION account and the plan held on it are personal to you and may not be shared, sold, or transferred to another person without written permission from Orion Tweaks LLC.
3. Prohibited Uses
You may not:
- Reverse engineer, decompile, or disassemble the Software
- Share, resell, or redistribute your account credentials or the plan held on your account
- Use the Software to provide commercial optimization services to third parties without a separate commercial license
- Attempt to bypass, crack, or circumvent the licensing system
- Use the Software on more devices than your license permits
4. Subscription, Billing & Automatic Renewal
What you are agreeing to when you buy a subscription. Monthly and yearly plans are automatically renewing subscriptions. Before you enter any payment details, the pricing page states the plan, the recurring price, the billing interval, and that the plan renews automatically until you cancel; the same terms are restated in the agreement box you tick at checkout, and again in your confirmation email. Orion Tweaks LLC bills you through Stripe, our payment processor, and will charge the payment method you provide at the start of each billing period at the price shown at checkout until you cancel.
When the term starts. Your subscription term starts on delivery - the date we make a usable build of the Software available to you and tell you at the email address on your account how to obtain it. If you buy while the Software is still pre-release, no billing period runs against you before that date. If you cancel before delivery, you pay nothing and any amount already taken is refunded in full.
Cancelling is self-serve and takes about as many clicks as subscribing did. Sign in to your account page and choose “Manage billing or cancel”; this opens Stripe's billing portal, where you can cancel, change plan, update your card, or download invoices in a single step, with no retention interview and no offer you have to decline first. If you cannot reach the portal, contact support and we will cancel for you. Cancellation takes effect at the end of the current billing period - you retain access until then, and Stripe webhook processing deactivates the paid license when the subscription actually ends.
Price changes. Prices may change with at least 30 days' notice sent to the email address on your account, stating the old price, the new price, the date it takes effect, and how to cancel. If a change would apply to you, you may cancel before it takes effect. Where the law where you live requires more - a longer notice period, a renewal reminder before a term of a year or more, or a prorated refund if you cancel in response to a price increase - we give you that instead.
What “Lifetime” means. A Lifetime license is a one-time purchase with no recurring charges and nothing to cancel. “Lifetime” means the service life of the ORION Tweaks product - for as long as Orion Tweaks LLC offers and supports it. It does not mean your lifetime, and it is not a promise that the company or the product will exist forever. Concretely:
- The license itself carries no expiry date and is never billed again.
- It is tied to your ORION account and, like every paid plan, depends on periodic online authorization against our servers. If you cannot reach our servers, paid features stop working until you can.
- It covers ORION Tweaks and its updates within the same product. A materially different successor product sold separately is not automatically included; if we release one, we will say plainly whether Lifetime holders are covered.
- If we discontinue ORION Tweaks or shut down the authorization service, we will give Lifetime holders at least 90 days' notice at the email address on the account and, before that shutdown, publish a build that lets devices already registered to the license keep running without online authorization. If we cannot do that, we will offer affected Lifetime holders a refund that is fair in the circumstances, and nothing here limits any refund or remedy the law where you live requires.
This definition is also stated on the pricing page, before you buy.
5. Refund Policy
7-day money-back guarantee, counted from delivery. You may request a full refund any time within 7 days of delivery - the date a usable build is made available to you - provided you have not yet registered a PC to your account. Because signing in to the app binds your plan to a device and unlocks paid functionality, a purchase with a registered device is treated as delivered and used, and is final. Cancellation or uninstalling does not automatically revert Windows settings; use ORION's in-app revert controls before uninstalling or before paid access ends if you want to reverse changes.
Before delivery, you can always get your money back. While the Software is pre-release there is no public installer, so no device can be registered and nothing has been delivered. A pre-release purchase is refundable in full, on request, at any time up to delivery and for 7 days afterwards. The refund clock cannot run out while you are waiting for the build. If you are a consumer in the EU, EEA or UK, the 14-day right of withdrawal in section 15 sits on top of that and runs from delivery as well.
Separately, in cases of a verified technical fault that prevents ORION from functioning on your system, contact us through the support page or on Discord. Any such refund approved at our discretion is processed within 5-10 business days depending on your payment provider. Nothing in this policy limits any mandatory statutory rights you may have. The full policy is at Refund Policy.
6. System Modifications & Assumption of Risk
Orion Tweaks LLC's Software modifies Windows system settings only when you choose to apply a specific tweak. Every change is shown to you in plain language before it runs. Supported changes capture their prior state first and are designed to be reversible from the rollback journal; one-shot cleanup actions, such as deleting rebuildable caches, have no deterministic restore target and are labelled separately. By applying any tweak, you acknowledge and accept that:
- Modifying Windows settings carries inherent risk, and you apply each tweak voluntarily and at your own risk;
- Certain advanced and performance tweaks, including, without limitation, disabling Virtualization-Based Security / Memory Integrity (Core Isolation), and scheduler, power, boot-timing, GPU, and registry tweaks, knowingly trade some security hardening or stability margin for performance, are clearly marked as advanced, and are provided for you to enable at your sole discretion and judgment;
- To the maximum extent permitted by law, Orion Tweaks LLC, its members, developers, and affiliates are not liable for any hardware failure, data loss, security incident, OS instability, downtime, lost profits, or any direct, indirect, incidental, special, or consequential damages arising from your decision to apply, or not apply, any tweak;
- You are solely responsible for maintaining your own independent backups and for evaluating whether a given tweak is appropriate for your system, security needs, and threat model;
- ORION's snapshot/revert system is a convenience feature, not a substitute for proper system backups, and is not a guarantee of recovery in every scenario.
You agree that this assumption of risk is a material part of this agreement, that you have the legal capacity described in section 13 to accept it, and that Orion Tweaks LLC would not make advanced tweaks available to you without it. If you do not accept these terms, do not apply advanced tweaks.
7. Anti-Cheat Compatibility
ORION Tweaks modifies Windows system-level settings only. It does not inject code into game processes, modify game files, or interact with anti-cheat software. ORION marks all tweaks with their known anti-cheat compatibility status. However, you accept responsibility for verifying that your use of ORION complies with the terms of service of any games you play.
8. Disclaimer of Warranties
THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. ORION TWEAKS LLC DOES NOT WARRANT THAT THE SOFTWARE WILL MEET YOUR REQUIREMENTS OR THAT ANY SPECIFIC PERFORMANCE IMPROVEMENTS WILL BE ACHIEVED ON YOUR HARDWARE CONFIGURATION. Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you, and nothing here affects the statutory guarantees a consumer has for digital content that is faulty, not as described, or not fit for purpose.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ORION TWEAKS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SOFTWARE. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR LICENSE IN THE 12 MONTHS PRECEDING THE CLAIM. Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded or limited where you live.
10. Updates & Changes
We reserve the right to update the Software and these Terms. We will give reasonable advance notice of material changes by email or in-app notification, and material changes take effect only after that notice. Continued use of the Software after a Terms update takes effect constitutes acceptance of the new Terms; if you do not accept them, you may stop using the Software and, where a change materially disadvantages you mid-term, cancel and ask us for a proportionate refund of what you have paid for the unused part of the term. Changes to section 20 (arbitration) are governed by section 20 itself.
11. Termination
We may terminate your license immediately if you breach these Terms. Upon termination, you must cease all use of the Software and delete all copies. If you want to reverse ORION-applied changes, use the app's revert controls before deleting the Software or contact support for help. Termination for breach does not entitle you to a refund, except where the law where you live requires one.
12. Privacy
ORION is local-first, but online features use the data needed to work. Account sign-in uses email/session data; paid license activation uses a device identifier/HWID to enforce device limits; checkout uses Stripe fulfillment metadata; optional Elite Cloud Sync stores the sync payload you submit; optional benchmark history can include device, hardware and performance metrics; optional reviews and support messages store what you submit.
We do not sell your data or store card numbers. You can export or delete your account from the account page. Deletion removes account, refresh-token, cloud-sync and newsletter records, while purchase/license records may be retained for legal, refund, fraud-prevention, accounting and license-ownership reasons. The Privacy Policy carries the full data map, the lawful basis and retention period for each processing purpose, and how to exercise your data-protection rights.
13. Eligibility, Age & Authority to Contract
Who may use the Software. You must be at least 16 years old - or older, where the age of digital consent where you live is higher - to hold an ORION account and use the Software. Someone aged 13 to 15 may use the Software only where a parent or legal guardian has set up the account, accepted these Terms on their behalf, and supervises that use. Orion Tweaks LLC does not direct the Software to children under 13 and does not knowingly collect their data.
Who may buy. Buying a plan is a contract, and contracts with minors are voidable in most places - in Georgia, where Orion Tweaks LLC is formed, the age of majority is 18. So the person who buys a plan and holds the paying account must be 18 or older, or the age of majority where they live if that is higher, and must have the legal capacity to enter into this agreement. If the user is younger than that, a parent or legal guardian must make the purchase, hold the account, and accept these Terms; that adult is the contracting party, is responsible for payment, and is responsible for the minor's use of the Software.
Exceptions. If you are an emancipated minor, or the law where you live otherwise gives you full capacity to contract before the age of majority, you may buy in your own name; by doing so you represent that this is the case. Where local law sets a different threshold for the capacity to buy digital content, that law applies to you instead of the figure above.
If a purchase is made in breach of this section, we may ask for reasonable evidence of age or of a guardian's authority, and we may cancel the plan and refund the purchase. Telling us that a purchase was made by a minor without authority is not something we penalise - contact support and we will unwind it.
14. Account Security & Your Responsibilities
You are responsible for safeguarding your account credentials and any device on which the Software is signed in. You agree to notify us promptly of any unauthorized use of your account. We are not liable for loss arising from your failure to keep your credentials secure. You agree to provide accurate account information and to keep it current.
15. EU/UK Consumers: Right of Withdrawal & Trader Information
If you are a consumer in the European Union, EEA or United Kingdom, you have a 14-day right to withdraw from a distance purchase of digital content. ORION does not ask you to waive it, and does not treat it as given up by the act of buying, downloading, or signing in. Because the Software is not yet delivered at the moment you pay, the 14 days run from delivery; you may also cancel at any time before delivery. Your order confirmation email states that the right is retained, and the same is recorded against your order.
How to withdraw. Tell us within the period, by any clear statement - the support form is enough, or email support@oriontweaks.com with your order or session ID and the words “I withdraw from my purchase”. You do not have to give a reason. We acknowledge your notice without delay and refund every payment you made, using the same means of payment you used, within 14 days of being told. You may use the statutory model withdrawal form, but you are not required to.
Pre-contract trader information. The trader is Orion Tweaks LLC, a Georgia (United States) limited liability company trading as ORION Tweaks at oriontweaks.com. Contact and complaints: support@oriontweaks.com or the support page; we aim to acknowledge complaints within 2 business days. A postal address for formal legal notice is provided on request by email. The main characteristics, functionality, hardware and software compatibility and interoperability of the digital content are described on the features page and in the system requirements on the FAQ; ORION is Windows-only and requires an ORION account and periodic online authorization. The total price, any applicable tax, the billing interval, the minimum duration and how to cancel are shown on the pricing page before you enter payment details and are repeated in your confirmation email. Payment is taken by Stripe. There is no separate delivery charge. A download pause does not affect this or any other mandatory statutory right, including your rights if the Software is faulty or not as described.
16. Intellectual Property
The Software, its catalog of tweaks, evidence database, website, user interface, documentation, branding, and all related materials are the intellectual property of Orion Tweaks LLC and are protected by applicable copyright and other laws. These Terms grant you a license to use the Software, not any ownership of it. You may not use the ORION or Orion Tweaks name or logo without prior written permission from Orion Tweaks LLC, except as expressly permitted by the Referral & Creator Program Terms.
ORION includes third-party components that remain the property of their respective owners and are used under their own licenses. The desktop app ships a THIRD-PARTY-NOTICES.txt file listing them in your installation folder. This website uses the Inter typeface under the SIL Open Font License 1.1.
17. User Content, Reviews & Moderation
Parts of ORION accept content from you - product reviews, community posts, support messages, bug reports and chat. We call all of that User Content.
You keep ownership. User Content remains yours. You grant Orion Tweaks LLC a worldwide, non-exclusive, royalty-free, transferable license, sublicensable only to the service providers who host and deliver our services, to store, reproduce, display, distribute, and make minor formatting adaptations of your User Content, for the purpose of operating, moderating, supporting and promoting ORION Tweaks. For a public review, that license lasts while the review is published plus a reasonable period for backups and dispute records; for support messages, only as long as needed to handle and evidence your request. Withdrawing a review ends the license for future use.
Your warranty. By submitting User Content you confirm that you own it or otherwise have the rights to submit it, that it does not infringe anyone's copyright, trademark, privacy or other rights, and that it does not break any law that applies to you.
What may not be submitted. Content that is unlawful, infringing, defamatory, harassing, hateful, sexually explicit, or targeted at a private individual; malware, exploits or credential-stuffing material; spam, advertising or affiliate links you were paid to place without saying so; other people's personal data; account credentials, secrets or raw system logs containing them; and anything you were paid or induced to post while pretending to be an ordinary customer.
Moderation. We may review, refuse, remove or restrict access to User Content that breaks these rules, and we may suspend accounts that do it repeatedly. We are not obliged to monitor User Content, and removing one item does not oblige us to remove another. Where we remove your content we will tell you why on request, and you may reply through support. Copyright complaints follow the process in section 18.
Reporting abuse. Report anything that breaks these rules through the support page or support@oriontweaks.com. We aim to acknowledge reports within 2 business days.
How reviews are handled. Reviews are the part of User Content most easily abused, so we commit to specifics:
- We never require, request or reward a positive review, and no discount, credit, refund, support outcome or program membership is ever conditioned on the rating you leave.
- We do not delete, hide, reorder or suppress an honest negative review, and we do not publish reviews written by us, by anyone connected to Orion Tweaks LLC, or by anyone paid to write them, as if they came from ordinary customers.
- A review is removed only if it breaks the content rules above, is not about the product, or is proven fake. It is never removed for being critical.
- A review is marked verified only where it is tied to a real purchase on the reviewing account.
- If a reviewer received anything of value connected to the review - money, credit, a free or discounted plan, or a place in the creator program - that relationship must be disclosed clearly in the review itself, and we will label it. This is required by the FTC's rules on endorsements and consumer reviews, and it applies to us as much as to the reviewer. Referral and creator participants have the same duty under the Referral & Creator Program Terms.
18. Copyright Complaints (DMCA)
We respond to notices of claimed copyright infringement under the US Digital Millennium Copyright Act, 17 U.S.C. § 512, and we remove or disable access to material we determine to be infringing.
To report material you believe infringes your copyright, send a written notice to our designated agent that includes all of the following:
- Your physical or electronic signature.
- Identification of the copyrighted work you claim has been infringed.
- Identification of the material you claim is infringing, with enough detail for us to locate it - a direct link is best.
- Your address, telephone number and email address.
- A statement that you have a good-faith belief the use is not authorised by the copyright owner, its agent, or the law.
- A statement, under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorised to act on the owner's behalf.
Designated agent: Orion Tweaks LLC, DMCA Agent, support@oriontweaks.com (put “DMCA Notice” in the subject line). You can also reach us through the support page, and a postal address for the agent is provided on request.
Counter-notice. If your material was removed and you believe that was a mistake or misidentification, you may send a written counter-notice to that same address. Under 17 U.S.C. § 512(g)(3) it must include all of the following:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled, and the location at which it appeared before it was removed or disabled.
- A statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
- Your name, address and telephone number, a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if your address is outside the United States, for any judicial district in which Orion Tweaks LLC may be found), and a statement that you will accept service of process from the person who provided the original notification, or from an agent of that person.
If we receive a valid counter-notice we will forward it to the complaining party and may restore the material in 10 to 14 business days unless we are told that a court action has been filed. We terminate the accounts of repeat infringers in appropriate circumstances. Knowingly making a material misrepresentation in a notice or counter-notice can make you liable for damages under 17 U.S.C. § 512(f).
19. Referral & Creator Programs
If you take part in the customer referral program or the creator/affiliate program, the Referral & Creator Program Terms apply to that participation in addition to these Terms, and set out eligibility, rewards, attribution, fraud and disclosure rules. Where those terms conflict with these Terms on a point about the program, those terms win for that point.
20. Governing Law & Dispute Resolution
Read this section carefully. It affects how disputes between you and Orion Tweaks LLC are resolved, and it limits the forum in which you may bring a claim.
20.1 Governing law
These Terms and any dispute arising out of them or out of your use of the Software are governed by the laws of the State of Georgia, United States, excluding its conflict-of-laws rules and excluding the UN Convention on Contracts for the International Sale of Goods. This choice of law does not deprive you of the protection of any mandatory consumer-protection rules of the country or state where you habitually reside - those continue to apply to you in full.
20.2 Informal resolution first
Before starting an arbitration or a court case, you and we agree to try to resolve the dispute informally for at least 60 days. Send a Notice of Dispute to support@oriontweaks.com with the subject “Notice of Dispute”, stating your name, the email address on your ORION account, what happened, and what you want. We will send ours to the email address on your account. Either of us may ask for a telephone or video discussion, and both of us will take part in good faith. The 60 days run from the day the notice is sent, and the deadline for bringing a claim is paused while they run. Completing this step is a condition of starting arbitration, and either of us may ask a court or the arbitrator to enforce it.
20.3 Agreement to arbitrate
If we cannot resolve the dispute informally, you and Orion Tweaks LLC agree that any dispute, claim or controversy arising out of or relating to these Terms, the EULA, the Software, your account, a purchase, or our marketing of the Software - whether based in contract, tort, statute, fraud or any other theory - will be resolved by binding individual arbitration rather than in court, subject to the exceptions below. This includes disputes about the enforceability, scope or formation of this arbitration agreement, except that only a court may decide whether the class-action waiver in 20.7 is enforceable.
This arbitration agreement is a transaction involving interstate commerce and is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1-16. Georgia law governs the underlying dispute, as stated in 20.1.
20.4 Administrator, rules, location and fees
The arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules and its Consumer Due Process Protocol, as modified by this section. The rules and forms are at adr.org, and AAA can be reached at 1-800-778-7879. If AAA is unavailable or declines to administer the case consistently with this section, you and we will agree on another established consumer-arbitration administrator, or a court with jurisdiction will appoint one; we will not use an administrator whose rules give a consumer less protection than the AAA Consumer Rules.
- One arbitrator, appointed under the AAA rules, decides the case and may award any individual relief a court could award on the same claim, including statutory damages and, where the law provides for them, attorneys' fees.
- Location and hearings. Claims under the AAA's desk-arbitration threshold are normally decided on documents. Otherwise, hearings are held by telephone or video unless you ask for an in-person hearing. If you ask for one, it takes place in the county (or equivalent) where you live, or another location we both agree on - you will never have to travel to Georgia to be heard.
- Fees. The AAA Consumer Rules cap what a consumer pays to file. Orion Tweaks LLC pays all AAA filing, administrative and arbitrator fees above that consumer cap, for any claim seeking $10,000 or less; above that, fees follow the AAA rules. If the arbitrator finds your claim was frivolous or brought for an improper purpose, we may recover fees to the extent the AAA rules and applicable law allow. Each of us otherwise pays our own attorneys' fees unless a statute or the arbitrator's award provides otherwise.
- Written decision. The arbitrator issues a reasoned written decision. Judgment on the award may be entered in any court with jurisdiction. The award binds only you and us and has no effect on anyone else's case.
20.5 What is not covered
- Small claims. Either of us may bring an individual claim in a small-claims court that has jurisdiction, instead of arbitration, as long as the case stays in that court and stays individual. You may bring it in the small-claims court where you live.
- Intellectual property. Either of us may ask a court for an injunction or other equitable relief to stop infringement or misuse of intellectual property, or unauthorised access to the Software or our systems.
- Claims that cannot be arbitrated. Anything that applicable law says may not be sent to pre-dispute arbitration - including, in the United States, claims of sexual assault or sexual harassment under the Ending Forced Arbitration Act, and any public injunctive relief a statute reserves to the courts.
20.6 Jury-trial waiver
If a dispute proceeds in court rather than arbitration, you and Orion Tweaks LLC each knowingly and voluntarily waive any right to a trial by jury, to the fullest extent permitted by law. Choosing arbitration also means giving up the right to have a dispute decided by a judge or jury, and discovery and appeal rights are more limited in arbitration than in court.
20.7 Class-action waiver
Arbitration and any court case under this section must be brought individually. You and we each agree not to bring or take part in a class, collective, consolidated, coordinated, mass or representative action against the other, and the arbitrator may not consolidate claims or preside over any form of representative proceeding. This does not stop either of us from seeking relief on our own behalf, and it does not apply to any representative claim that the law where you live says cannot be waived.
20.8 Your 30-day right to opt out
You can decline this arbitration agreement and the class-action waiver without losing anything else. Send an email to support@oriontweaks.com with the subject “Arbitration Opt-Out” within 30 days of the date you first accepted these Terms (or, if we later change section 20 in a way that affects you, within 30 days of that change taking effect), stating your name and the email address on your ORION account and that you are opting out of the arbitration agreement. That is all it takes.
Opting out has no effect on your account, your plan, your price, your refund rights or anything else in these Terms, and we will not treat you differently for it. If you opt out, disputes between us are resolved in court under 20.10 instead, and the jury-trial waiver in 20.6 does not apply to you. We keep a record of every opt-out we receive and will confirm yours by email.
20.9 Consumers outside the United States, and mandatory local law
If you are a consumer resident in the EU, the EEA, the United Kingdom, or anywhere else whose law gives you a non-waivable right to bring proceedings in your local courts, or does not permit pre-dispute arbitration agreements or class-action waivers with consumers, sections 20.3 to 20.7 do not apply to you to that extent. You may bring proceedings in the courts of your country of residence, the mandatory consumer-protection law of that country applies to you, and nothing in these Terms limits your statutory rights or your access to any alternative dispute-resolution or ombudsman scheme available to you. EU consumers may also use the European Commission's online dispute-resolution platform where it is available.
20.10 Courts, if arbitration does not apply
Where a dispute is not subject to arbitration - because you opted out, because it falls under 20.5 or 20.9, or because a court holds the arbitration agreement unenforceable - it will be brought in the state or federal courts located in the State of Georgia, and you and we consent to the personal jurisdiction of those courts. This does not override 20.9: a consumer whose local law reserves proceedings to their local courts may bring them there.
20.11 Severability and survival
If any part of this section 20 is held unenforceable, the rest stays in force - except that if the class-action waiver in 20.7 is held unenforceable as to a particular claim or request for relief, then that claim or request is severed out of arbitration and decided in court under 20.10, while every other claim is still arbitrated. If 20.3 as a whole is held unenforceable, this section 20 other than 20.1, 20.5, 20.9 and 20.10 does not apply. This section survives the end of these Terms and the termination of your account.
21. Severability & Entire Agreement
If any provision of these Terms is found unenforceable, it is limited or removed to the minimum extent necessary and the remaining provisions remain in full force and effect; section 20.11 governs severability inside the dispute-resolution section. These Terms, together with the EULA, Privacy Policy, Refund Policy, and - for program participants - the Referral & Creator Program Terms, constitute the entire agreement between you and Orion Tweaks LLC regarding the Software and supersede any prior understanding or agreement. Nothing in them limits any right you have that cannot be limited by agreement.
22. Contact & Email Preferences
ORION Tweaks is operated by Orion Tweaks LLC, a Georgia limited liability company. For legal inquiries, license issues, billing questions, or support, contact us through the support page, ORION Discord, or support@oriontweaks.com. A postal address for formal legal notice, including notice to our DMCA agent, is provided on request by email. Billing and subscription changes are handled fastest from your account page.
Emails we send. Transactional email - order confirmations, renewal and price-change notices, verification and password resets, security and release notices - is part of the service and is sent for as long as you have an account. Marketing email is separate and optional. It is only sent if you tick the marketing box, which is never pre-ticked and is never a condition of buying; we keep a record of that consent. Every marketing email identifies Orion Tweaks LLC, carries a working one-click unsubscribe link, and states how to opt out. We honour an unsubscribe request within 10 business days - in practice immediately - and we never sell or rent your address. You can change the setting at any time from your account page or by replying to any marketing email.