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Privacy Policy

Last updated: July 23, 2026

The short version

ORION Tweaks is local-first: system scans, tweak previews, apply/revert backups and rollback journals, verification read-backs, and ordinary benchmark runs happen on your PC. Data leaves your PC only when you use an online feature such as account sign-in, plan checks, checkout, optional Cloud Sync, optional benchmark-history submission, reviews, or support. We do not sell personal data.

1. Required vs optional data

  • Required for accounts: email address, password verifier or Discord sign-in profile, verification/reset codes, and session tokens.
  • Required for paid plans: plan, subscription status and renewal date, purchaser email, and the device identifier/HWID and hardware summary needed to enforce device limits and to find your account for support.
  • Required for payments: Stripe processes card data. ORION stores fulfillment records such as checkout session, plan, billing period, purchaser email, and Stripe customer/subscription IDs where applicable.
  • Optional: Elite Cloud Sync data, benchmark telemetry/history, public reviews, support or bug-report messages, newsletter consent, and referral activity.

2. Data categories

  • Account: used for sign-in, email verification, password reset, Discord OAuth, tier lookup, and session refresh.
  • License: used to deliver keys, validate access, show order history, reset a device binding, and prevent license sharing.
  • Device binding: the app sends a HWID/device identifier when you sign in on a PC, so a paid plan can be registered to it. Paid plans cannot work without it because Pro and Elite have device limits.
  • Sync data: Elite-only and optional. The server stores the opaque sync payload the app sends, plus revision and update time.
  • Telemetry and benchmark history: optional authenticated benchmark submissions may include HWID, account email from your session, CPU/GPU/RAM, applied tweak IDs, game/resolution, FPS, frame-time and latency metrics, and measurement time. Local benchmark runs do not have to be submitted.
  • Reviews: optional owner reviews store account email privately for verification, plus display name, rating, review text, tier, approval status, and timestamp.
  • Support messages: optional bug/suggestion messages may include your message, selected support category, optional email, Discord message metadata when relayed, triage/status history, anti-spam signals, and app-supplied diagnostic attachment metadata such as bundle ID/hash, app/worker/OS/driver versions, counts, byte sizes, last run ID, or last error code. Do not send passwords, account credentials, raw logs, file paths, local usernames, or other secrets.
  • Payments: Stripe handles card details; ORION receives fulfillment metadata needed to issue and maintain licenses.

3. What we do not collect

  • No keystrokes, screenshots, browsing history, or file contents.
  • No card numbers or bank details; Stripe processes payments.
  • No third-party advertising identifiers or marketing data resale.

We avoid absolute hardware-identifier promises because registering a paid plan to a PC and optional benchmark history can include device identifiers.

4. Why we process data

Account, license, checkout and device-binding data are processed to provide the service you request, prevent fraud/key sharing, and satisfy accounting/legal obligations. Optional sync, telemetry, reviews, support, newsletter and referral data are processed only when you choose those features.

5. Retention

Account/session records are kept while your account exists. Purchase and license records are retained as needed for license ownership, tax/accounting, refunds, chargeback defense, and fraud prevention. Cloud Sync data and the email-keyed newsletter subscription are removed when you delete your account. License newsletter consent flags, reviews, support feedback, telemetry and referral accounting may be retained only as long as needed for product quality, support history, moderation, aggregate statistics, legal obligations, or proof that a license remains valid.

6. Export, deletion and your rights

Signed-in users can export account data from the account page; the API endpoint is /api/account/export. You can also delete your account from the account page. Deletion removes your account record, refresh tokens, cloud sync data, and email-keyed newsletter subscription. Purchase/license records, license newsletter consent flags, reviews, support feedback, telemetry, and referral accounting may be retained when needed for law, refunds, fraud prevention, accounting, support history, moderation, product quality, aggregate statistics, and proof that your license remains valid.

Wherever you live, and specifically under GDPR (EU/UK) and CCPA/CPRA (California), you can request access to, correction of, export of, or deletion of your data, and object to processing. Contact us through ORION Discord or the support form. We aim to respond within 30 days.

Processors and service boundaries

  • Stripe: payment processing. Card numbers and bank details are handled by Stripe, not stored in ORION systems.
  • Resend: transactional email such as verification, license delivery, and support/review messages.
  • Anthropic: optional AI support/chat enhancement when configured; support chat can fall back to non-AI knowledge-base answers.
  • Cloudflare: CDN and network protection for the public website.
  • Discord: optional OAuth, status, and support community features.

Local safety records

Tweak backups and the rollback journal are local safety records used to revert changes and troubleshoot what happened on your PC. They are not Cloud Sync payloads and should be shared with support only when you choose to export diagnostics or provide them during a support request. For the public safety summary, see Why ORION Is Safe; for the technical version, see How ORION Tweaks Works.

7. Children

ORION Tweaks is not directed at children under 13 (16 in the EU) and we do not knowingly collect their data.

8. Changes

If we materially change this policy we'll update the date above and notify purchasers by email or in-app notice.

9. Contact

Questions or data requests: reach us through ORION Discord or the support form. See also our Terms of Service.